What is your cancellation & refund policy?

Question

Accepted Answer

We do not offer refunds for monthly plans. You may cancel your monthly membership anytime. You will be able to use our wellness chatbot for the remainder of the days in the monthly billing cycle. Cancellations will be effective on the last day of your monthly billing cycle.

You may cancel your yearly membership anytime. You will be able to use our wellness chatbot for the remainder of the days in the month of cancellations. You will be refunded the fee for the number of unused months in your yearly subscription, minus payment (refund) processing fee.

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